When a solar company closes, goes bankrupt, stops servicing your area, or simply stops responding, you may be left with a solar system and no one to call for help. Homeowners in this situation often have questions about who can service their solar panels, whether their equipment warranty is still valid, how to restore solar monitoring, or what to do if the original installation was never fully completed.
These systems are often referred to as orphan solar systems. This means the original solar installer is no longer available to provide the service, maintenance, warranty assistance, or technical support the homeowner expected.
We provide solar orphan support throughout Southwest Florida for homeowners who need an experienced local solar company to evaluate and service an existing system, even if Green City Solar was not the original installer.
If your solar installer went out of business or you simply cannot get the service you need, our team can inspect your system, identify the installed equipment, evaluate performance, troubleshoot problems, and help determine the appropriate next steps.
Losing your original solar installer does not necessarily mean you need to replace your solar system. In many cases, the first step is to identify the equipment you have, determine what is working properly, locate the source of any problems, and review what service or manufacturer support may still be available.
We can help homeowners with existing solar systems experiencing issues such as:
Our team serves homeowners throughout Lee County, Collier County, Charlotte County, and surrounding Southwest Florida communities, providing a local point of contact when the company that originally installed your solar system is no longer available.
We can evaluate and service solar systems originally installed by other companies throughout Fort Myers, Cape Coral, North Fort Myers, Estero, Bonita Springs, Naples, Lehigh Acres, Babcock Ranch, Port Charlotte, Rotonda, and surrounding communities in Southwest Florida. You do not need to have purchased your solar system from us to contact our team for help.
Our goal is to help you understand what is happening with your system, identify the options available, and provide a clear path forward.
Whether you need a solar system inspection, troubleshooting, monitoring assistance, equipment service, repairs, or ongoing solar maintenance, We can help you determine the next step for your existing solar system.
Our Solar Orphan Support process begins with understanding your existing system and the problems you are experiencing. From there, we can evaluate the equipment, identify potential manufacturer support, troubleshoot monitoring or performance concerns, and develop a plan for ongoing local service.
Evaluate the existing solar system, equipment, electrical components, system performance, and visible issues to better understand its current condition.
Identify the manufacturers associated with your system and help determine what equipment warranty options or manufacturer support may be available.
Troubleshoot monitoring, communication, and system performance issues to help restore visibility into how your solar system is operating.
Provide a local resource for future solar system maintenance, troubleshooting, repairs, and ongoing support.
If your original solar installer is no longer there to help, you do not have to navigate the situation alone. Contact Green City Solar to schedule a Solar Orphan System Audit and find out what options are available for your system.
Your installer closing does not automatically mean that all equipment warranty coverage is lost. Solar panels, inverters, batteries, and other components may have separate manufacturer warranties. We can help homeowners in Fort Myers, Cape Coral, Naples, and surrounding Southwest Florida communities identify their equipment and determine what manufacturer support or warranty options may still be available.
Yes. We can evaluate and service existing solar systems even if we did not perform the original installation. We provide Solar Orphan support throughout Fort Myers, Cape Coral, North Fort Myers, Estero, Bonita Springs, Lehigh Acres, Babcock Ranch, Port Charlotte, Rotonda, and surrounding areas, including inspections, troubleshooting, repairs, monitoring assistance, and ongoing solar maintenance.
A monitoring system that is offline does not necessarily mean your solar system has stopped producing electricity. We can troubleshoot solar monitoring and communication issues for homeowners throughout Lee, Collier, and Charlotte counties and help determine what options may be available to restore access to your system's production information.
If your installer went out of business before your solar system received Permission to Operate, the situation should be reviewed individually. We can help homeowners in Fort Myers, Cape Coral, Port Charlotte, Naples, and other Southwest Florida communities evaluate the existing system and available documentation, identify what may still be required, and determine the appropriate next steps.
An unexpected increase in your electric bill can be a reason to investigate your solar system's performance. We can evaluate system production, inspect the equipment, check for visible issues, and troubleshoot monitoring to help determine whether your system is operating as expected.
Not necessarily. The company that installed your system going out of business does not mean the solar equipment itself needs to be replaced. An inspection can help determine the condition of your panels, inverter, electrical components, monitoring equipment, and overall system before you make any major decisions.
In many cases, a solar installer closing does not automatically cancel a separate financing agreement. Loan terms and homeowner obligations vary, so you should review your agreement and contact the lender directly with financing or payment questions. We cannot modify a loan agreement, but we can evaluate the installed system and help determine what service, repair, monitoring, or equipment-support options may be available.
Thousands of homeowners have been left with solar systems after their original installer closed, discontinued solar operations, or became unavailable for ongoing service. If this happened to you, Green City Solar may be able to help evaluate your existing system and determine your options for service, repairs, monitoring, and manufacturer support.
We can assist homeowners with systems originally installed by companies that are no longer providing the support they once did, including:
Even if your original solar company is not listed above, contact Green City Solar. Our team can review your existing equipment, identify the system components and manufacturers, troubleshoot performance issues, and determine what service options may be available.
